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In plain English
Marking an event as a key event tells GA4 to count and report on it separately, so you can see which channels and campaigns drive the actions that matter.
In March 2024 Google renamed GA4 "conversions" to "key events". The word "conversion" is now used for actions measured in Google Ads.
Only mark a handful of events as key events. If everything is important, nothing is.
Example
A plumbing business marks generate_lead and phone_click as key events, while scroll and file download events stay as normal events. Reports now show exactly which campaigns produced leads and calls.
Official documentation
- Mark events as key events (opens in a new tab) Analytics Help
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